Travel Consultant Opportunities

Role Summary

Providing excellent service to customers, you will be involved in selling services and products face-to-face after gaining a full insight into individual holiday aspirations. Having confidence and flare, you will effectively adapt your selling style and build a rapport, whether over the telephone, face-to-face or through social media. Provided with ongoing training, you will be equipped with specialist knowledge to confidently advise on an extensive range of holiday packages and tailor-made holiday experiences, as well as a range of ancillary and insurance products, with a view to achieving your individual and team's sales targets.

Key Responsibilities

  • Achieving individual sales targets
  • Achieving team sales targets including foreign exchange
  • Assisting with the day-to-day operation of the branch
  • Identifying and meeting customers’ needs by providing exceptional customer service at all times
  • Participating in promotional events and activities to increase exposure of the branch
  • Using social media to promote offers, generating customer engagement and sales leads
  • Willingness to participate in and deliver training appropriate to own development
  • Effectively performing administrative duties

Competencies Required

  • Ability to work towards individual and team sales targets
  • Excellent communication skills and customer service experience
  • Good accuracy and numerical skills
  • Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
  • Competent IT Skills

Qualifications / Experience Required

  • Previous travel agency experience with a proven sales record
  • A recognised travel qualification
  • Excellent travel product knowledge with a good working knowledge of tour operator systems


  • To undertake any other duties that may fall into the job criteria
  • To conform with all company policies and procedures including health and safety
  • To treat all employees, customers and suppliers with dignity and respect 
  • This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved
Vacancy closes
Saturday, February 29, 2020

How to apply