Retail Sales Advisor Position in DFS

Vacancy closes: 
Sunday 9 June 2019

 Want to work for a market leading business that will help you to reach your full potential? 

Then you`re in the right place!

At Dfs your personal growth is just as important to us as our customers are. When you are part of our team, there are many opportunities to progress and make your mark, our award winning apprenticeship scheme and many of our talented people are proof that we develop from within. By aiming high and thinking customer we believe anything is possible.

We`re not afraid to speak up and be real, so it`s no surprise that for five years running we are one of the UK`s Top 30 Best Big Companies To Work For, winning their award for Best Improver (2017) and coming 22nd (2018). What a great time to join DFS!

About You.
You`ll definitely: 
* Have bags of enthusiasm with excellent communication skills
* Have a strong background engaging and delighting customers 
* Be able to show how you`ve worked to and achieved goals or deadlines 
* Enjoy being part of a team but still have the drive to work on your own initiative being true to yourself

You might even: 
* Have worked in retail, sales or service sector
* Know a thing or two about the furniture 

What you`ll do: 
* Understand what our customers want 
* Create an environment in which customers feel welcome and comfortable - engaging them in genuine, enjoyable conversations to understand their needs, constantly aiming for the highest level of customer service 
* Understand our range of products and get to love them as much as we do!

What`s in it for you: 
* Uncapped commission, plus seasonal sales competitions 
* Minimum earnings guaranteed
* Monthly customer service bonus
* Lifestyle scheme (discounts off major retailers, holidays, entertainment etc)
* Ongoing training and development 
* Excellent career progression 

What`s next: 
At Dfs, we look for the best people to join us. And to help us find them, we`ve created this simple process. You need to pass each stage to carry on to the next: 
* Visit our website and complete our online application form 
* One of our recruiters will call for a short telephone interview 
* Come along to the store for an interview with a store manager, and the chance to spend some time in store to see if it`s definitely the right role for you.

How to apply: 

General opening times


Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Opening times

Teesside Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.


Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Teesside Shopping
Management Suite, Goodwood Square
TS17 7BW
01642 679 447
  • Car

    For specific directions, please use your route finder or sat nav with the Teesside Shopping postcode TS17 7BW.

  • Train

    Thornaby Station is located 25 minutes walk to the west of Teesside Shopping. Train timetables can be found here

  • Bus

    The Arriva North East S2 service runs from Middlesbrough Bus Station to Teesside every 30 minutes on Saturdays.

    Stagecarriage has an express X8 bus service between Stockton High St North and Middlesbrough Bus Station which will stop at Teesside from Monday to Saturday.

    The closest bus station to Teesside outwith this service is Thornaby Middlesbrough Road Footbridge which is a 13 minute walk. For full route information and timetables please click here.


The main cash points are located at Marks & Spencer and Asda Living.

Bike racks are provided to keep cycles secure while you shop. Teesside is easily accessible from local paths making it a cyclist friendly destination. 

There are over 1,552 free parking spaces at Teesside. The car park was recently awarded the Park Mark Award. This is an award given by the Police to car parks achieving the standards of the Safer Parking Scheme, which is designed to reduce crime in car parks.

ChargeBox is now available at Teesside. Charge the battery of your mobile device safely and for FREE. The facility is located in the management suite.

You can find both a kiddie ride and a photo booth in the Information Centre next to Costa Coffee.

The toilets and baby changing facilities are situated in the management suite located next to Thomas Cook and Sports Direct.


Currently there is no Shopmobility scheme. However, Teesside does provide a free wheelchair loan facility. Please contact the Management Centre or any store for details.

We offer a free BT Wifi service to all customers so you can surf while you shop.

Download centre map