FAQs

What time does Teesside open? What time does Teesside close? What are Teesside's opening times?

Teesside Park  is open between 9am and 8pm from Monday - Friday. On Saturday we're open between 9am and 7pm. Shop with us from 11am to 5pm on Sunday.

Boots Pharmacy is open until midnight from Monday to Saturday.

Teesside Park  is open between 9am and 8pm from Monday - Friday. On Saturday we're open between 9am and 7pm. Shop with us from 11am to 5pm on Sunday.

Boots Pharmacy is open until midnight from Monday to Saturday.

Does Teesside have family / children parking bays? Where are the family / children parking spaces at Teesside?

There are over 1,552 parking spaces including bays for disabled drivers and parents with children. - These bays are located  near Mamas and Papas, Hobbycraft, Superdrug and Laura Ashley.

There are over 1,552 parking spaces including bays for disabled drivers and parents with children. - These bays are located  near Mamas and Papas, Hobbycraft, Superdrug and Laura Ashley.

What are the Christmas Opening hours for 2018?

From Black Friday many of our stores will extend their opening hours. On Christmas Eve, shop with us between 8am and 5pm. We’re closed Christmas Day, reopening on Boxing Day. Shop with us between 9am and 5pm.

From Black Friday many of our stores will extend their opening hours. On Christmas Eve, shop with us between 8am and 5pm. We’re closed Christmas Day, reopening on Boxing Day. Shop with us between 9am and 5pm. Between 27th and 30th December our hours will return to normal trading times. On New Year’s Eve we’ll be open from 10:30 – 16:30. On New Year’s Day we’ll trade between 11am and 5pm.

Please note that some stores may trade earlier or later than this. We recommend phoning the store in question direct or our customer service team on 01642 679447 to confirm opening times in advance of making a special trip.

What are the nearest transport links?

The centre is easily accessed by car, bus, train and cycle.

There is a free car park on site (Sat Nav TS17 7BT). Bicycle racks are also provided. 

The centre is easily accessed by car, bus, train and cycle.

There is a free car park on site (Sat Nav TS17 7BT). Bicycle racks are also provided. 

Thornaby Station, the nearest train station is 25 minutes away on foot while the nearest bus station, Thornaby Middlesbrough Road Footbridge is 13 minutes away on foot.

Does Teesside hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Teesside?

Teesside Park provide a free wheelchair loan facility. Please contact the Management Centre or any store for details.

Teesside Park provide a free wheelchair loan facility. Please contact the Management Centre or any store for details.

How accessible is the shopping park? Are there any lifts?

All stores over multiple levels have lifts. Larger stores such as Asda, Currys, Next and M&S may offer services such as special assistance or portable hearing loops. Teesside also provides a free wheelchair loan facility.  

All stores over multiple levels have lifts. Larger stores such as Asda, Currys, Next and M&S may offer services such as special assistance or portable hearing loops. Teesside also provides a free wheelchair loan facility.  

At Teesside, all staff are trained as part of the 'Working to become Dementia friendly' scheme to meet the needs of customers living with dementia and their carers.

Are there places to eat and drink?

We have a number of fantastic food and drink options located in the restaurant area, along with Nando's next to Asda living.

We have a number of fantastic food and drink options located in the restaurant area, along with Nando's next to Asda living. You can find hot drinks and snacks throughout the shopping park with Costa Coffee, M&S Cafe Revive and Greggs amongst others. 

Does Teesside have a vistors code or code of conduct?

No.

No.

What baby facilities are there at Teesside? Does Teesside have any baby changing facilities? Is there a parent and baby room?

The main baby changing facilities are within the management suite, between Sports Direct and Thomas Cook. There are also baby changing facilities in Mamas & Papas, M&S, and Asda.

The main baby changing facilities are within the management suite, between Sports Direct and Thomas Cook. There are also baby changing facilities in Mamas & Papas, M&S, and Asda.

You'll also find feeding booths and a family room in our management suite.

Does Teesside have any banks? Are there cash machines in Teesside? Where are the cash machines in Teesside?

There aren't any banks on-site however you'll find cash machines at Marks & Spencer, Asda Living and Morrisons.

There aren't any banks on-site however you'll find cash machines at Marks & Spencer, Asda Living and Morrisons.

What should I do if I think I've lost something on site?

If you have lost something while visiting Teesside then please contact our Security team on 01642 679 447.

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

If you have lost something while visiting Teesside then please contact our Security team on 01642 679 447.

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Does Teesside have click and collect?

Teesside Park has over 28 stores offering click and collect services, meaning you can pop online, pick your item and collect it right here Teesside without waiting in for delivery. 

Teesside Park has over 28 stores offering click and collect services, meaning you can pop online, pick your item and collect it right here Teesside without waiting in for delivery. 

Are there any jobs/vacancies in Teesside? Where can I find careers information for Teesside?

Yes, please ask at the customer services desk or check the jobs section of our website. 

Yes, please ask at the customer services desk or check the jobs section of our website. 

What's on at Teesside? What events are on at Teesside? Is there any entertainment at Teesside?

Find out about events at Teesside Park on our website under the 'What's on' section.

Find out about events at Teesside Park on our website under the 'What's on' section.

Where is the management office?

The Site Management Office is located between Sports Direct and Thomas Cook. Our customer service desk is open seven days a week from 8am to 8pm Monday - Friday, 8am to 7pm Saturday and 8am to 5pm on Sunday.  

The Site Management Office is located between Sports Direct and Thomas Cook. Our customer service desk is open seven days a week from 8am to 8pm Monday - Friday, 8am to 7pm Saturday and 8am to 5pm on Sunday.  

Does Teesside have Wifi? Is Wifi free at Teesside?

Yes, Teesside Park  offers all of its customers a free BT Wifi service. Use BT Wifi by selecting it in your network connection options, then simply register and you're ready to go!

Yes, Teesside Park  offers all of its customers a free BT Wifi service. Use BT Wifi by selecting it in your network connection options, then simply register and you're ready to go!

Does Teesside have any gift cards? Where can I get gift cards at Teesside?

Teesside Park  doesn't offer gift cards however individual retailers often do. Please enquire with them directly for more information.

Teesside Park  doesn't offer gift cards however individual retailers often do. Please enquire with them directly for more information.

Are dogs allowed in the centre/park?

We welcome dogs on leads throughout the park, but only assistance dogs are allowed in stores.

We welcome dogs on leads throughout the park, but only assistance dogs are allowed in stores.

Is there a store / mall guide or map online? Can I download a store guide online?

Yes, you'll find both an online and downloadable map on our website.

Yes, you'll find both an online and downloadable map on our website.

What shops / brands / stores are at Teesside?

Teesside Park offers a great range of fashion and homeware including M&S,Next, Schuh, River Island, Paperchase, Pandora, Hotel Chocolat, ASDA Living, Clarks and Boots. 

Teesside Park offers a great range of fashion and homeware including M&S,Next, Schuh, River Island, Paperchase, Pandora, Hotel Chocolat, ASDA Living, Clarks and Boots. 

What women's / men's /fashion shops are at Teesside?

You'll find loads of men's and women's fashions at Teesside including Asda Living, Charles Clinkard, Clarks, H&M, JD, Laura Ashley, M&S, Moss Bros, New Look, Next, OUTFIT, River Island, TK Maxx and USC.

You'll find loads of men's and women's fashions at Teesside including Asda Living, Charles Clinkard, Clarks, H&M, JD, Laura Ashley, M&S, Moss Bros, New Look, Next, OUTFIT, River Island, TK Maxx and USC.

Are there disabled changing facilities at Teesside?

Yes, there is a disabled toilet at the Management Centre.

Yes, there is a disabled toilet at the Management Centre.

Are there places to warm a baby bottle at Teesside? Is there anywhere to warm a baby's bottle? Does Teesside have bottle warming facilities?

No, unfortunately not. 

No, unfortunately not. 

Is there anywhere where I can feed my baby? Are there any baby nursing facilities?

You'll find feeding booths and a family room in our management suite.

You'll find feeding booths and a family room in our management suite.

Can I hire a pushchair or buggy at Teesside?

No, unfortunately not. 

No, unfortunately not. 

What family / childrens facilities are there at Teesside? Are there children's play areas?

We have a small children's play ground in front of Costa.

We have a small children's play ground in front of Costa.

Are there child friendly / safe areas in Teesside? Is there a creche at Teesside?

No.

No.

What entertainment is there at Teesside? Is there a cinema at Teesside? What are the cinema times?

We have a wide range of entertainment at Teesside Park including Hollywood Bowl and Showcase Cinema. The Cinema opening times run in line with screenings.

We have a wide range of entertainment at Teesside Park including Hollywood Bowl and Showcase Cinema. The Cinema opening times run in line with screenings.

Where are the toilets in Teesside?

The public toilets are located in our management suite. Toilets and disabled facilities can also be found in many restaurants and shops including Boots, Next, M&S and Asda.

The public toilets are located in our management suite. Toilets and disabled facilities can also be found in many restaurants and shops including Boots, Next, M&S and Asda.

Are there disabled toilets in Teesside? Where are the disabled toilets in Teesside?

The public toilets which include disabled facilities are located in our management suite. Disabled facilities can also be found in many restaurants and shops including  Boots, M&S and Asda.

The public toilets which include disabled facilities are located in our management suite. Disabled facilities can also be found in many restaurants and shops including  Boots, M&S and Asda.

Are there any post boxes in Teesside?

Yes, our post box is located at the front of the Currys Car park.

Yes, our post box is located at the front of the Currys Car park.

Are there any photo booths available at Teesside?

Yes, our Photo Me point is located next to Costa Coffee.

Yes, our Photo Me point is located next to Costa Coffee.

Is there a business lounge at Teesside? Can I hire a meeting room at Teesside?

No.

No.

Are there any phone or iPad charging facilities?

We have a free Charge box facility  in the Management Centre. 

We have a free Charge box facility  in the Management Centre. 

Are there any police or security at Teesside?

Security is on-site 24 hours a day at Teesside. 

Security is on-site 24 hours a day at Teesside. 

Does Teesside have any first aid facilities? Where are the first aid facilities at Teesside?

All members of staff within our Security team are first aid trained.

All members of staff within our Security team are first aid trained.

Where can I find the management office at Teesside? Is there a lost property office? Is there a help desk or customer service point?

Our management suite is located between Sports Direct and Thomas Cook. You'll also find our customer services desk here.

Our management suite is located between Sports Direct and Thomas Cook. You'll also find our customer services desk here.

Are there any lockers available at Teesside?

No.

No.

Can I get to Teesside by Public Transport? What bus routes go to Teesside? How do I get to Teesside?

Yes, The Arriva North East S2 service runs from Middlesbrough Bus Station to Teesside Park  every 30 minutes on Saturdays.

Yes, The Arriva North East S2 service runs from Middlesbrough Bus Station to Teesside Park  every 30 minutes on Saturdays.

Stagecarriage has an express X8 bus service between Stockton High St North and James Cook Hospital through Middlesbrough Bus Station which will stop at Teesside from Monday to Saturday.

The closest bus station to Teesside is Middlesbrough. 

 

 

Can I get a train to Teesside?

 Thornaby Station is located 20 minutes walk to the west of Teesside Park.

 Thornaby Station is located 20 minutes walk to the west of Teesside Park.

Is there a bike route to get to Teesside?

Teesside Park  is easily accessible from local paths making it a cyclist friendly destination. 

Teesside Park  is easily accessible from local paths making it a cyclist friendly destination. 

How to I get to Teesside by car? Get me directions for Teesside by car.

For specific directions, please use your route finder or sat nav with the Teesside Shopping postcode TS17 7BW.

For specific directions, please use your route finder or sat nav with the Teesside Shopping postcode TS17 7BW.

Is there a quiet room in Teesside? Where are the quiet room facilities?

No.

No.

Does Teesside have disabled parking? Where are the disabled parking spaces at Teesside?

There are over 1,552 parking spaces including bays for disabled drivers and parents with children. These bays are located near M&S, Asda, Next ,Boots ,TK Maxx, 

There are over 1,552 parking spaces including bays for disabled drivers and parents with children. These bays are located near M&S, Asda, Next ,Boots ,TK Maxx, 

Is car parking free at Teesside? How much is car parking at Teesside?

Yes, parking at Teesside Park is free. 

Yes, parking at Teesside Park is free. 

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Teesside?

Yes, if you contact Security at the Management Centre on 01642 679447. 

Yes, if you contact Security at the Management Centre on 01642 679447. 

What time does the car parks open? What time does the car parks close?

The car park is typically open Monday to Saturday from 9.00am to midnight to allow for Boots Pharmacy's opening hours. On Sundays and certain Bank Holidays, the park is open from 11.00am-5:00pm.

The car park is typically open Monday to Saturday from 9.00am to midnight to allow for Boots Pharmacy's opening hours. On Sundays and certain Bank Holidays, the park is open from 11.00am-5:00pm.

Does Teesside have secure bike / bicycle parking? Where is the bicycle parking in Teesside?

Bike racks are provided to keep cycles secure while you shop. Teesside Park is easily accessible from local paths making it a cyclist friendly destination. 

Bike racks are provided to keep cycles secure while you shop. Teesside Park is easily accessible from local paths making it a cyclist friendly destination. 

Does Teesside have secure motorbike / motorcycle parking? Where is the motorbike parking in Teesside?

 There aren't any specific motor bike parking bays . We have a 10 bay stand located at the Management Centre behind Sports Direct.

 There aren't any specific motor bike parking bays . We have a 10 bay stand located at the Management Centre behind Sports Direct.

Is there a car wash at Teesside?

Yes, there is a car wash at Morrisons Petrol Station.

Yes, there is a car wash at Morrisons Petrol Station.

Does Teesside have any electric car charging point?

No.

No.

Do Teesside provide staff car parking facilities?

Yes, all staff should park to the on the rear service road. The entrance is located at the rear of JD.

Yes, all staff should park to the on the rear service road. The entrance is located at the rear of JD.

What restaurants are available at Teesside? What food & drink facilities are there?

We have a number of fantastic food and drink options located in the restaurant area, along with Nando's next to Asda living.

We have a number of fantastic food and drink options located in the restaurant area, along with Nando's next to Asda living. You can find hot drinks and snacks throughout the shopping park with Costa Coffee, M&S Cafe Revive and Greggs amongst others. You'll also find TGI Fridays, Nando's, Frankie & Benny's, Pizza Express, KFC, Burger King, Chiquito, Pizza Hut and McDonald's.

What type of restaurants are there in Teesside? What time do the restaurants close?

Teesside Park offers a wide range of casual dining. Please check with each restaurant individually for opening and closing times.

Teesside Park offers a wide range of casual dining. Please check with each restaurant individually for opening and closing times.

What fast food restaurants are there at Teesside?

You can find hot drinks and snacks throughout the shopping park with Costa Coffee, Greggs amongst others including KFC, Burger King and McDonald's.

You can find hot drinks and snacks throughout the shopping park with Costa Coffee, Greggs amongst others including KFC, Burger King and McDonald's.

General opening times

Monday
09:00
-
20:00
Tuesday
09:00
-
20:00
Wednesday
09:00
-
20:00
Thursday
09:00
-
20:00
Friday
09:00
-
20:00
Saturday
09:00
-
19:00
Sunday
11:00
-
17:00

Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Opening times

Teesside Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

 

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Teesside Shopping
Management Suite, Goodwood Square
Stockton-on-Tees
TS17 7BW
01642 679 447
  • Car

    For specific directions, please use your route finder or sat nav with the Teesside Shopping postcode TS17 7BW.

  • Train

    Thornaby Station is located 25 minutes walk to the west of Teesside Shopping. Train timetables can be found here

  • Bus

    The Arriva North East S2 service runs from Middlesbrough Bus Station to Teesside every 30 minutes on Saturdays.

    Stagecarriage has an express X8 bus service between Stockton High St North and Middlesbrough Bus Station which will stop at Teesside from Monday to Saturday.

    The closest bus station to Teesside outwith this service is Thornaby Middlesbrough Road Footbridge which is a 13 minute walk. For full route information and timetables please click here.

Facilities

The main cash points are located at Marks & Spencer and Asda Living.

Bike racks are provided to keep cycles secure while you shop. Teesside is easily accessible from local paths making it a cyclist friendly destination. 

There are over 1,552 free parking spaces at Teesside. The car park was recently awarded the Park Mark Award. This is an award given by the Police to car parks achieving the standards of the Safer Parking Scheme, which is designed to reduce crime in car parks.

ChargeBox is now available at Teesside. Charge the battery of your mobile device safely and for FREE. The facility is located in the management suite.

You can find both a kiddie ride and a photo booth in the Information Centre next to Costa Coffee.

The toilets and baby changing facilities are situated in the management suite located next to Thomas Cook and Sports Direct.

Services

Currently there is no Shopmobility scheme. However, Teesside does provide a free wheelchair loan facility. Please contact the Management Centre or any store for details.

We offer a free BT Wifi service to all customers so you can surf while you shop.

Download centre map